PRODUCT COVERAGE REPAIR PROCESS

If your machine is in use during the process of any problems, please contact with the local dealer; you can also call TID after-sales service hotline for product repair. In order to enable you to carry out product repair, please refer to the following process:



Product Warranty Repair Process Description
⑴ user product failure, in addition to contact with the dealer, you can contact the soul through the phone customer service department for repair;
(2) product repair cycle from the receipt of the fault machine, handheld terminal products 3  Working days to complete the repair, vehicle and system components 5  Working days to complete the repair, if involved in outsourcing equipment, according to equipment manufacturers The situation to complete the repair, and then to be feedback. Round-trip transportation time, due to customer reasons not included in the delay.